Download and Install CRM Integration Tool

Download and Install CRM Integration Tool

Download the version of the CRM Integration tool depending on your system:


You will only be able to use this integration if you have an active subscription to the CRM integration on your account.  To activate it, you must contact support and they will add it to your account and authorize the desired users.  


Windows:

Access Code:  5060cloud

Mac:

Access Code:  5060cloud-mac

After the initial install of the CRM Integration tool, you will be promted for the access code (listed above):








Once the system has accepted the access code, it will prompt you for your login credentials.  These will be the same that you use to log into the portal and mobile app



In your menu bar, you will see a green circle.  Left click on that to bring up the menu

























Click on Configuration and then under the Integrations tab, click on (Add new)



When you have selected your desired integration, click the Set Button




Once you have Set the CRM.  Select it from the Integrations menu.  
Then click on the Help Button on the bottom to get the instructions on how to obtain the API key necessary to complete the integration.  


This will take you to instructions for your specific CRM that you are trying to integrate.  

    • Related Articles

    • Download MobileConnect

      Download Links for MobileConnect Android: MobileConnect Windows: MobileConnect iOS: vMobileConnect Mac: Mobile Connect Your login credentials will be the same as those you use to log in to the portal. The format should look like ...
    • Manage Voicemail and Settings

      Manage Voicemail and Settings You configure voicemail using the Messages page. This page has two tabs for handling voicemail: Messages — see “Messages” below. Settings — see “Voicemail Settings” on the next page. To display the Messages page, click ...