Setting up your Personal Voicemail Box
The first time you log in to your mailbox you are walked through recording your name for the directory and recording your personal greeting.
The name recording is for the dial-by-name directory, so when someone enters the first three letters of your last name, it will play back your name recording.
The greeting plays when your mailbox is reached. It is very important to make a custom message, as many callers will not leave messages at mailboxes that have generic greetings.
Related Articles
Manage Voicemail and Settings
Manage Voicemail and Settings You configure voicemail using the Messages page. This page has two tabs for handling voicemail: Messages — see “Messages” below. Settings — see “Voicemail Settings” on the next page. To display the Messages page, click ...
Accessing Voicemail
Accessing Voicemail Access via one of your assigned devices. These are devices that are assigned to your extension number. This is the most simple means of access Dial 5001 to access your mailbox options. You will be prompted for password/PIN; enter ...
Voicemail Menu Tree
Setting and Adjusting Time Frames
Time frames allow you to control the scheduling of the system. You configure time frames using the Time Frames page. To display this page, click the Time Frames icon at the top of the page: Three common time frames are: · Open Hours (for example, ...
Alternate Greetings for Voicemail
Alternate Greetings for Voicemail Your mailbox supports multiple greetings for different scenarios like business trips and holidays. To record an alternate greeting From your mailbox, press 6 for greetings, and then press 1 to record an alternate ...