Setting up your Personal Voicemail Box
The first time you log in to your mailbox you are walked through recording your name for the directory and recording your personal greeting.
The name recording is for the dial-by-name directory, so when someone enters the first three letters of your last name, it will play back your name recording.
The greeting plays when your mailbox is reached. It is very important to make a custom message, as many callers will not leave messages at mailboxes that have generic greetings.
Related Articles
Manage Voicemail and Settings
Manage Voicemail and Settings You configure voicemail using the Messages page. This page has two tabs for handling voicemail: Messages — see “Messages” below. Settings — see “Voicemail Settings” on the next page. To display the Messages page, click ...
Voicemail Menu Tree
Setting and Adjusting Time Frames
Time frames allow you to control the scheduling of the system. You configure time frames using the Time Frames page. To display this page, click the Time Frames icon at the top of the page: Three common time frames are: · Open Hours (for example, ...
Alternate Greetings for Voicemail
Alternate Greetings for Voicemail Your mailbox supports multiple greetings for different scenarios like business trips and holidays. To record an alternate greeting From your mailbox, press 6 for greetings, and then press 1 to record an alternate ...
Answering Rules
After you set up your time frames in this article: Setting and Adjusting Time Frames, you can create different answering rules for your time frames. You configure answering rules using the Answering Rules page. To display this page, click the ...