Accessing Voicemail

Accessing Voicemail

Accessing Voicemail
  1. Access via one of your assigned devices. These are devices that are assigned to your extension number. This is the most simple means of access
    • Dial 5001 to access your mailbox options.
    • You will be prompted for password/PIN; enter PIN followed by # sign.
    • You will be prompted to (1) Listen to New Messages, (2) Review Saved Messages, (3) Send Messages (4) Set call forwarding (5) Change Settings (6) for Change greetings (7) Recover deleted voicemail
            


  1. Access via an on-network device that is not one of your assigned devices. These are devices that are of your company network, yet not assigned to you.
    • Dial 5000 + extension to access general mailbox options.
    • You will be prompted for password/PIN; enter PIN followed by # sign.
    • You will be prompted to (1) Listen to New Messages, (2) Review Saved Messages, (3) Send Messages (4) Set call forwarding (5) Change Settings (6) for Change greetings (7) Recover deleted voicemail



  1. Access via an outside line. This would be any device that is not a device in your company network. For this means of access to be possible, your company phone number must be routed to a menu that has an option for Check Voicemail
    • Dial your company number. 
    • Once you reach your extension, and hear the recorded greeting, Press * to login to your voicemail box
    • You will be prompted for password/PIN; enter PIN followed by # sign.
    • You will be prompted to (1) Listen to New Messages, (2) Review Saved Messages, (3) Send Messages (4) Set call forwarding (5) Change Settings (6) for Change greetings (7) Recover deleted voicemail



    • Related Articles

    • Manage Voicemail and Settings

      Manage Voicemail and Settings You configure voicemail using the Messages page. This page has two tabs for handling voicemail: Messages — see “Messages” below. Settings — see “Voicemail Settings” on the next page. To display the Messages page, click ...
    • Voicemail Menu Tree

    • Alternate Greetings for Voicemail

      Alternate Greetings for Voicemail Your mailbox supports multiple greetings for different scenarios like business trips and holidays. To record an alternate greeting From your mailbox, press 6 for greetings, and then press 1 to record an alternate ...
    • Setting up your Personal Voicemail Box

      The first time you log in to your mailbox you are walked through recording your name for the directory and recording your personal greeting. The name recording is for the dial-by-name directory, so when someone enters the first three letters of your ...
    • Transferring Calls

      Your cloud PBX features various ways to move calls around, including attended transfer, unattended (blind) transfer, voicemail transfer, park, and more. In this section, references to BLFs are the 1-touch buttons to extensions common at front-desk ...